Tata Motors is one of the leading electric car manufacturers in India. They currently have three models in their range and more vehicles are expected to be launched in the market shortly. Like any new product, people who have used Tata’s electric vehicles have also encountered several problems. One such problem we see on Tata EVs is the charger getting stuck in the port. We have come across several videos where Tata Nexon EV owners have faced this problem in the past. Now, here we have a video of a Tigor EV owner, who was stranded as the charging gun attached to his vehicle could not be removed.
The video has been uploaded by sinto antony on his YouTube channel. In this video, the owner mentions that he was on his way home from a trip with his family. He was only 5-6 km from his home, when he decided to stop at a restaurant and buy some food. While placing the order, he decided to plug the car into the fast charger in front of the restaurant. He plugged in the charger and entered the restaurant to place the order. After he got back he realized the trouble he was in. The owner disconnected the charger and tried to remove the gun. It was stuck and wouldn’t come out.
This is a problem that has been reported in other electric cars as well. To avoid such situations, the manufacturer offers a manual switch to release the charger. The switch is inside the wheel well area, meaning it was completely covered in mud. The owner mentioned that when he came back from a drive the transmission was completely covered in mud and was looking for a hose to flush it down. When he found the hose he washed the area around the wheel well to find the switch. He found the override switch but it was too small and also stuck.
The owner can be heard saying in the video that this situation was every EV owner’s nightmare. The power switch was located but it did not move. Meanwhile, other people who were with the owner also tried to help him by pulling out the loading gun. The gun was locked and it wouldn’t come out. The owner even looked for workshops but most had closed. He later decided to leave the car in front of the restaurant and come back the next day to pick it up. He could only think of it because he lived nearby.
If he had been faced with the same problem elsewhere, he could have been in big trouble. The Switch is completely exposed to mud and sand and that is what makes it even more difficult for them to use it. Tata should provide a cover to protect the switch. After several hours and attempts, the owner finally managed to get the charger out. This has been a problem in both the Nexon EV and the Tigor EV. The location of the override switch is not the best which makes it difficult for people to use when they need it.