WhatsApp is one of the most popular messaging platforms. Over the past few years, it has evolved from just a messaging app. It is used for video calls, shopping and more. WhatsApp chatbot has also become an important communication tool. During the pandemic, various government agencies used WhatsApp to send Covid-related alerts and information. The platform also allows users to download Covid certificates. Not only this, there are several other government documents that you can download via WhatsApp. MyGov is a chatbot-based service on WhatsApp that uses Digilocker to give users access to various important documents. These include driving license, PAN card and others. WhatsApp users can download them by following few steps from WhatsApp. The only important and basic condition is that these documents should be stored in users’ Digilocker software. Here it is a one-time process to verify your Digilocker account details and authenticate your WhatsApp number with your Aadhar card. If you publish this, users can upload their documents by entering a 6-digit security code. Here are some of the main documents you can download via WhatsApp.
CBSE Class X Marksheet and Pass Certificate
Students who have completed their education under Central Board of Secondary Education (CBSE) and have their mark sheets and pass certificates linked with Aadhar card can download them through WhatsApp. After you install Digilocker feature on WhatsApp, you can download both market sheet and pass certificate from the app itself. Save 9013151515 to access the MyGov chat window on WhatsApp. Send “Hello” or “Digilocker” or “Namaste” to the number in the MyGov chat window. Here you will receive a welcome message and you will need to submit your Digilocker account details. After that, you need to provide your Aadhar card number and enter the OTP sent to your linked phone number. After submitting the OTP, you can download your WhatsApp page and certificate. Make sure it is saved in Digilocker.
CBSE Class XII Paper
After exiting the MyGov chat window, you must send “Hello” again to access the main menu of the associated Digilocker account. CBSE students can download their 12th class sheet by logging into their Digilocker account on WhatsApp.
As mentioned above, every time you exit and re-enter the MyGov chat window, the window will appear as new and users will need to send “Hello” to access the main menu. Users can find the PAN card and other documents from the main menu. In main menu you can download PAN card.
Just like your PAN card, users can access their Driving License directly from their mobile phones. Send “Hello” to the MyGov chat window and you will receive a welcome message. Click on the main menu option in the welcome message and from here you can access your driver’s license. This feature can be especially useful if you are driving/riding without copies of your driver’s license.
Vehicle Registration Certificate (RC)
Vehicle Registration Certificate or RC is another important document that is usually requested by the traffic police. If you don’t carry hard copy of RC, don’t worry, you will get it directly on WhatsApp. Go to the MyGov chat window and send “Hello” to access the main menu where you get RC. This works only when your Digilocker account is linked to your WhatsApp number.
Insurance policy document
Via WhatsApp, Digilocker allows users to access insurance policy documents — life, auto, medical and other types of insurance policies. Open WhatsApp and select MyGov chat from the list. Type “Hello” here and you’ll get two options with a greeting message from the chatbot (if your Digilocker account is linked to WhatsApp). Click on the main menu option and here you will find the insurance policy documents for the different types of policies you have
Covid vaccine certificate
After sending “Hello” to the MyGov chat window, the welcome message sent by the chatbot offers two options — the main menu and downloading the Covid vaccine certificate. This means WhatsApp users with a linked Digilocker account can download the Covid vaccine certificate directly from the welcome message sent by the MyGov chatbot. You don’t need to go to the main menu to download the Covid vaccine certificate.